12 Best Recruitment Process Outsourcing (RPO) Companies

Talent acquisition is increasingly competitive. You probably find yourself grappling with several recruiting challenges during your hiring processes, such as:

1. Scarcity of qualified candidates 
2. Higher-than-ever turnover rates
3. Time pressure to fill major positions 

These complexities can strain your internal HR department and hinder your ability to attract top talent efficiently. As a result, more and more companies are contemplating outsourcing their recruitment processes to specialized firms known as recruitment process outsourcing companies.

This article reviews 12 of the best recruitment process outsourcing (RPO) companies. We also briefly describe what RPO companies do and what benefits you can gain from using them.

What Are Recruitment Process Outsourcing (RPO) Companies?

RPOs serve as an extension of an enterprise’s human resources department. Some of the functions RPO companies perform include recruitment consulting, managing job postings, niche recruiting, integrating recruitment technologies, and conducting interviews.

Businesses hire recruitment process outsourcing companies to handle their talent acquisition process. RPOs take over part or all of the recruitment functions as the business requires. 

More often than not, it is large enterprises that use RPO companies. However, the RPO industry has evolved in recent years, and RPO companies also now offer their services to small and medium-scale enterprises. 

What Are the Benefits of Outsourcing the Recruitment Process?

The global RPO market was valued at just over $6 billion in 2021, with an expected cumulative annual growth rate of 6.62% between 2021 and 2027. 

The rapid growth over previous years and projected growth in the RPO industry is a testament to the wide range of benefits RPO companies provide. RPOs can contribute to resource efficiency, better-quality hires, flexibility, and all-around talent management. 

We look at each one of these benefits in more detail below. 

Resource savings

Recruiting top talent is expensive. According to the Society for Human Resource Management, the average cost per hire is about $4,683. This number is much higher, at $28,000, for executive roles. 

Finding qualified talent for any industry is increasingly competitive. In the most competitive industries, efforts to fill vacancies can drag on for months on end. This delay has a cascading effect on the business. 

For critical roles, businesses may have to shuffle employees around. Current employees may have to take on unfamiliar responsibilities, potentially causing strain and thus reduced productivity. They may also have to be paid overtime, sometimes for suboptimal work. 

There’s also the cost of wrong hires. The United States Department of Labor estimates bad hires cost businesses at least 30% of the employee’s first-year earnings. 

This estimate doesn’t include the sometimes unquantifiable loss of team morale, project disruptions, and the time invested into hiring, onboarding, and training the employee.

The best RPO providers ensure a fast time to hire while filling the role with top-tier talent that fits the company culture and minimizing the overall cost of each hire. 

Flexibility

Organizations often have unpredictable and fluctuating hiring needs. RPOs allow businesses to scale resources allocated to recruitment up or down as their needs change. 

This is a much more flexible model than having a permanent hiring team that cannot always justify the resources allocated to them in lean hiring periods. In-house recruitment teams may also be unable to handle sudden and large recruitment needs. 

Whether businesses need to fill one or a hundred roles, they can leverage RPOs’ existing structures per open position as needed. It’s essentially like having seasoned recruiters on demand.

Better-quality hires

We’ve established that bad hires are costly, both financially and otherwise. Hiring quality workers isn’t just a cost-cutting measure—it’s a survival and business growth tactic for organizations of all sizes. That’s why there’s massive competition for top-quality hires. 

RPOs have abundant experience sourcing top candidates with diverse backgrounds across many channels. They have time- and scenario-tested hiring processes to screen and match candidates to roles based on your company’s values and culture. 

Having a reliable hiring process is even more important in the era of increased remote hires. RPOs know what additional factors need to be considered during the screening and hiring process.

RPO providers also have candidate pools that organizations can draw from with short notice, such as if team members leave unexpectedly at a crucial time, or you simply need more workers during your busier periods.

All-around talent management

Using the latest recruitment technology and innovation, RPOs can help you with comprehensive talent management. This includes all aspects of talent acquisition, including compliance with global and local employment laws. For example, employment laws in Latin America (LatAm) are different from those in the US. 

An RPO can also be a strategic partner throughout the end-to-end recruitment pipeline. This may include tailoring job descriptions, talent sourcing, hiring the best fit, and ensuring a seamless and effective onboarding process. 

What Are the Different RPO Services?

RPOs provide different services, including project-based recruitment, full or partial-cycle outsourcing, and AI-automated hiring. 

Partial-cycle/co-sourced

In partial-cycle outsourcing, businesses handle part of the recruitment process and outsource the other functions to an RPO. 

For example, an RPO may only be asked to provide a set number of potential candidates. The company then makes a shortlist and arranges and conducts interviews itself to find the best fit. 

Full-cycle/full outsourcing

In full outsourcing, the RPO is embedded into the organization and handles the entire recruitment process, from sourcing to onboarding. This service typically involves strategic inputs and technology investments by the RPO provider. 

Project-based recruitment

Project-based recruitment is similar to full-cycle outsourcing. They both require end-to-end functions. The only difference is that project-based RPO services are used to fill unexpected expert needs, like digital transformation projects. 

AI-automated hiring process

Some RPOs have the advanced technology to offer AI-powered hiring processes. 

Examples of AI technology include predictive talent analytics, AI-powered applicant tracking systems, and AI chatbots to engage prospective candidates. 

Automation can significantly reduce hiring costs and time, especially for high-volume hiring. 

12 Top Recruitment Process Outsourcing (RPO) Companies

Here, we’ll list 12 of the best recruitment process outsourcing companies. Note that since each provides its own advantages and unique offerings, they are in no particular order.

Near

You guessed right—we’re up first! Near connects companies with high-quality English-speaking LatAm talent specializing in everything from IT to customer support, marketing, finance, and more.

We take care of the entire recruitment process for clients who choose our recruiting service model. This includes sourcing and vetting talent, scheduling interviews, issuing contracts, helping to onboard new hires, and providing support after a placement is made. 

This means you don’t need to worry about dealing with foreign currencies or labor laws. We can handle everything for you—including retaining your workers and replacing them should a placement not work out. 

Not only can our recruitment services cut your sourcing and screening time by 50–70%, but you can also save considerably on salary expenses. Professionals in our talent pool have lower salary expectations than US talent since they reside in regions with lower living costs.

Cielo

Cielo prides itself as the “world’s leading talent acquisition partner.” The company has a big global footprint, serving 215 companies in 113 countries. 

Cielo’s sector expertise includes advanced manufacturing, health care, consumer brands, life sciences, technology, media, and financial and professional services. 

In addition to RPO services, the company offers pre-employment services, including drug screening and background and reference checks. 

Randstad Sourceright

Randstad Sourceright, now part of Randstad Enterprise, serves clients in over 70 countries with over 275,000 hires annually. 

The company offers three types of services: core RPO services, managed service programs (MSP), and integrated talent solutions.

Randstad has a proprietary predictive talent analytics platform called TalentRadar. Its technology stack includes gamification screening, advanced market intelligence, and automated recruitment marketing.

PeopleScout

Founded in 1992, PeopleScout provides over 300,000 hires annually to clients in 70 countries. PeopleScout has headquarters in London, Chicago, and Sydney. 

Its services include RPO, MSP, total workforce solutions, and talent advisory services. 

Affinix is its proprietary talent acquisition platform, which combines artificial intelligence, machine learning, and advanced analytics to provide a seamless, positive candidate experience from end to end.

Orion Talent

Orion Talent was previously primarily a military recruitment firm. Through different acquisitions of RPOs over the years, the company has morphed into a full-scale RPO provider. That said, the company still retains its military-first DNA. 

It caters to over 24 industries and niches, including the semiconductor field, data centers, alternative energy, construction, aerospace, HVAC and building automation, and manufacturing.

ManpowerGroup

ManpowerGroup is a public company founded in 1948 and headquartered in Milwaukee, Wisconsin. It offers services under three brands: Manpower, Experis, and Talent Solutions.

Manpower handles its contingent staffing and permanent recruitment services. Its areas of expertise are finance, business professionals, engineering, life sciences, and supply chain. 

Experis covers information technology services. Its specialties include digital transformation, cloud and infrastructure, and cybersecurity. 

Talent Solutions is an end-to-end talent life cycle solutions service. In the company’s words, it provides “end-to-end, data-driven solutions for talent attraction, acquisition, development and upskilling, and retention at scale.”

Alexander Mann Solutions

Alexander Mann Solutions (AMS) was founded in 1996 and is headquartered in London. 

Its broad range of services includes talent acquisition, talent technology advisory, and digital talent solutions with a dedicated virtual internship platform and digital automation. 

AMS also has a Talent Lab for bridging tech skills and upskilling recruiters. 

AMS serves the consumer, digital and technology, government, investment banking, professional services, retail banking, and finance sectors.

Sevenstep

Sevenstep’s services include RPO, MSP, and talent analytics. It has expertise in 10 core sectors: insurance, financial services, technology, healthcare, manufacturing and engineering, logistics, federal, retail, travel and hospitality, and supply chain. 

The company also offers specialized strategic services, such as HR tech consulting; diversity, equity, and inclusion (DEI); and employer branding. 

Its talent analytics service is powered by its proprietary data platform, Sevayo Insights. The data platform’s features include forecasting, predictive recruitment workflows, and talent trend reporting. 

Korn Ferry

Korn Ferry is a global consulting firm with niche expertise in multiple domains, including business transformation, customer experience, sales effectiveness, workforce transformation, and RPO. 

Its RPO services are driven by its in-house, AI-powered, end-to-end talent platform, the Korn Ferry Intelligence Cloud. It also has a service for high-volume hiring for repeatable roles called Korn Ferry Nimble. 

In 2022, the Everest Group named the company one of the leaders in the RPO space. 

Pierpoint

Pierpoint was founded in 2003 and currently has operations in 143 countries. It is a certified minority-owned company and has relevant partnerships to ensure it remains at the forefront of conscious hiring. 

Its services include RPO, direct sourcing, talent acquisition consulting, high-volume hiring, and executive search. It serves companies in consumer goods and retail, healthcare, life sciences and pharmaceuticals, technology and software, manufacturing and distribution, and professional services. 

XOR

XOR is an AI-powered platform that screens candidates without human input and schedules shortlisted candidates for interviews into recruiters’ calendars. 

The platform is best for hiring blue-collar and hourly workers in industries with repeatable roles. The XOR system contacts and engages candidates directly rather than through channels like job boards. 

Magnit Global

Magnit has 30 years of experience in workforce management. Its services include MSP, employer of record, skills-based advisory services, strategic advisory, and DEI. The firm works in 124 countries with over 600 global clients.

According to the company’s CEO, they want to make it “faster, easier and scalable for organizations to plan, attract, recruit and manage the best and diverse talent anywhere in the world.”

Final Thoughts

Top talent is scarce, meaning it’s vital to use the right strategies to win and retain top-quality talent, including partnering with the right RPO provider to save money and time in the recruitment process. 

You can use our list of the best RPO companies to find the ideal partner for your recruitment needs.

If you’re ready to start adding skilled professionals to your team without the hassle of a complex recruitment process, schedule a free consultation to find out more about how we can help you hire, onboard, and retain top LatAm talent. We usually help our clients fill their open roles within 21 days.