Home Customer Support Talent Customer Support Rep

Hire Top Customer Support Reps in LatAm. Same Quality. 67% Less.

Hire elite Customer Support Reps in 21 days. Only interview talent pre-vetted for skill, experience, and cultural fit. We handle everything else.

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Trusted by 950+
fast-growing companies

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Why Hire Customer Support Reps in LatAm?

Hot Spot for Customer Support Talent

LatAm has a booming customer support ecosystem with millions of skilled Customer Support Reps.

US Time Zones

LatAm Customer Support Reps work during US working hours, making collaboration seamless. You’re hiring teammates, not offshore resources.

Seamless Work Culture

Near’s proven hiring process delivers candidates who are both a cultural and professional fit—helping you boost retention and build stronger teams.

Strong English

We don’t just screen for skills. We ensure all candidates have strong English proficiency.

Lower Operational Costs

LatAm salaries are 30-70% below US market. Hire the top 1% while keeping your hiring budget in check. It’s a win-win situation.

Top-Caliber Candidates in 3 Days.

160k+ pre-vetted candidate pool

We handpick the top 3 for your role based on skill, experience, and culture fit. In 3 days, interview candidates with track records at companies like:

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Hire LatAm's Top 1% Customer Support Reps in 21 Days

Join 950+ fast-growing US companies building high-performing teams with top LatAm talent—while cutting hiring costs by up to 67%. Hire smarter. Start your search today.

LatAm Customer Support Rep Salaries and Skills by Experience Level

Make the right hire with transparent salary data and clear skill benchmarks for junior, mid-level, and senior remote Customer Support Reps in Latin America.

Jr. Customer Support Rep

  • 1–2 years of experience in a customer service or support role
  • Excellent written and verbal communication skills in English
  • Familiarity with CRM tools like Zendesk, Intercom, or HubSpot
  • Basic troubleshooting and problem-solving abilities
  • Empathy and patience when dealing with customer inquiries
  • Ability to work in a fast-paced, remote environment

Customer Support Rep

  • Fluent in English/Spanish
  • 3+ years of experience
  • Proven issue resolution skills with full support to client's needs
  • Experience with Microsoft Office and Ticket Management software

Sr. Customer Support Rep

  • 5+ years of experience in customer support or success roles
  • Exceptional communication skills across phone, email, and chat
  • Proficient in CRM and helpdesk platforms such as Zendesk, Salesforce, or Intercom
  • Strong problem-solving abilities and ability to handle escalations
  • Experience with team coordination or mentoring junior reps
  • Analytical skills to report and improve customer support performance

See a few of our 160k+ pre-vetted candidates

Jaime R.
Jaime R.

Jaime R. from Paraguay

Seniority

Associate

Skills & Tools

Softphone
CIM Software
Email Management
Customer Satisfaction
Cust. Support Rep
Ana F.
Ana F.

Ana F. from Uruguay

Seniority

Senior / C-Level

Skills & Tools

Softphone
CIM Software
Ticket Management Software
Cust. Support Rep
Luisa R.
Luisa R.

Luisa R. from Mexico

Seniority

Entry Level

Skills & Tools

Refinitiv
Development
Monitoring Applications
First Instance IT support
Help Desk
Mateus N
Mateus N

Mateus N from Brazil

Seniority

Mid Level

Skills & Tools

Customer Service
Team Management
Customer Facing Role
Cust. Support Rep
Slack
Jaime R
Jaime R

Jaime R from Colombia

Seniority

Mid Level

Skills & Tools

Customer Relationship Management
Effective Communication
Client Satisfaction
Cust. Support Rep
Ricardo A
Ricardo A

Ricardo A from Honduras

Seniority

Mid Level

Skills & Tools

Customer Support
Customer Facing Role
Fast Typing
Client Satisfaction
Milagros D.
Milagros D.

Milagros D. from Chile

Seniority

Entry Level

Skills & Tools

Softphone
CIM Software
Email Management
Issue Resolution
Customer Satisfaction
Kiara D.
Kiara D.

Kiara D. from Argentina

Seniority

Mid Level

Skills & Tools

Softphone
CIM Software
Ticket Management Software
Email Management
Customer Satisfaction
Carlos M.
Carlos M.

Carlos M. from Ecuador

Seniority

Mid Level

Skills & Tools

Help Desk
Dameware Utilities
WireShark
Juan G.
Juan G.

Juan G. from Mexico

Seniority

VP

Skills & Tools

CIM Software
Ticket Management Software
Performance Management
Cust. Support Rep

Why Hire LatAm Customer Support Reps with Near?

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Faster Hiring

Interview 3+ candidates in 3 days. Pre-vetted for skill, experience, and culture fit. Get end-to-end support to make the right hire fast.

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Risk-Free Hiring

Pay nothing upfront. Hire only if you’re happy. Plus, every hire is backed by our 180-day free replacement policy.

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Build Real Teams

Every hire is a full-time teammate. Embedded in your team, aligned with your goals, and committed long-term.

600+
Ops professionals placed
21
Days average time to hire
Clients Love Us
High Performer
High Performer

Get Top Customer Support Talent and Save up to 67% in Overhead Costs

Jr. Customer Support Rep

US Salary:

$36k — $52k

LatAm Salary:

$12k — $18k

Save up to
67%

Customer Support Rep

US Salary:

$52k — $54k

LatAm Salary:

$18k — $24k

Save up to
65%

Sr. Customer Support Rep

US Salary:

$38k — $58k

LatAm Salary:

$24k — $30k

Save up to
48%

Hire With Near's Proven Hiring Process

1. Discovery session

Share your hiring goals and we’ll guide you on roles, markets, and comp. Then align on how to hire and what to offer.

2. Kick-off call

Meet your recruiter to finalize the role and build your hiring plan. We’ll align on profile, process, and timeline.

3. Interviews and hiring

Review 3+ top candidates in under 5 days. Interview, choose your hire, and we’ll handle the rest.

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THE RIGHT HIRE IN 3 WEEKS

After You Hire

Onboard, pay, retain

We support onboarding, payroll, and compliance, so your new hire integrates fast and sticks long term.

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Ongoing support & team expansion

Keep hiring with the same speed and quality whenever you need. Your recruiter stays close to support future hires, backfills, or scaling your team.

Interview for Free
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Zero-risk hiring. If you don't make a hire, you don't pay anything.

What Leading Enterprises Say About Hire With Near

Kathy Patterson

Kathy Patterson

Operations Manager at California Consumer Attorneys

"

Every candidate I’ve received from Hire With Near has had excellent references and great experience. They’ve all been ready to jump into US-based legal work with very little training needed.

"
Sumner Vanderhoof

Sumner Vanderhoof

Co-founder / CEO at Propensity

"

Hire With Near was a game-changer for our business. We increased lead generation by 100% with marketing talent from LatAm we hired through Hire With Near.

"
Gisela Piñeiro

Gisela Piñeiro

Operations Manager at Stull CPA

"

Hire With Near helped us take the burden of recruiting off our team—especially during tax season, when every hour counts. The quality of candidates has been phenomenal.

"
Jake Breuner

Jake Breuner

VP of Sales at AvantStay

"

After building my team with Hire With Near, I wouldn't hire an SDR stateside anymore.

"
Kathy Patterson

Kathy Patterson

Operations Manager at California Consumer Attorneys

"

Hire With Near has allowed us to nearly double our caseload without doubling our in-office staff. I have made 9 great hires through Hire With Near in just a few short months.

"
Sydney Archer

Sydney Archer

VP of Business Ops at Digital Wildcatters

"

We had a seamless and impressive experience with Hire With Near. Their team was helpful and thorough, ensuring we received the most qualified talent for the position we were looking for. We filled the role within 2 weeks! We will be using Hire With Near for all of our remote hiring needs.

"
John Kennedy

John Kennedy

Founder / CEO at Mesa Cloud

"

We were determined to work with global talent in our local time zone, and Hire With Near helped us find great Latin American talent that has brought significant value to our team.

"
Doug Dyer

Doug Dyer

CFO / COO at Chapter One

"

It was our first global hire, and it was a success. Hire With Near's team guided us at every step. They connected us with highly-qualified candidates, supported us throughout the whole process, and we made a hire in under three weeks.

"
Segdrick Byrd

Segdrick Byrd

VP of Client Services at ORBA Cloud CFO

"

Hire With Near helped ensure we were selecting the right people for our team. The ability to interview multiple candidates and watch video recordings of the interviews before making a decision was a very strong point for Hire With Near.

"
Carmen Lopez

Carmen Lopez

Recruiter at Tribu

"

The experience was nothing short of exceptional. From start to finish, the entire process was remarkably smooth, and the team at Hire With Near played a pivotal role in making our hiring journey a success.

"

Frequently Asked
Questions

Still have questions? Chat with us

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