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Hire Top IT Support Specialists in LatAm. Same Quality. 69% Less.

Hire elite IT Support Specialists in 21 days. Only interview talent pre-vetted for skill, experience, and cultural fit. We handle everything else.

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Trusted by 950+
fast-growing companies

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Why Hire IT Support Specialists in LatAm?

Hot Spot for Operations & Admin Talent

LatAm has a booming IT ecosystem with millions of skilled IT Support Specialists.

US Time Zones

LatAm IT Support Specialists work during US working hours, making collaboration seamless. You’re hiring teammates, not offshore resources.

Seamless Work Culture

Near’s proven hiring process delivers candidates who are both a cultural and professional fit—helping you boost retention and build stronger teams.

Strong English

We don’t just screen for skills. We ensure all candidates have strong English proficiency.

Lower Operational Costs

LatAm salaries are 30-70% below US market. Hire the top 1% while keeping your hiring budget in check. It’s a win-win situation.

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Top-Caliber Candidates in 3 Days.

160k+ pre-vetted candidate pool

We handpick the top 3 for your role based on skill, experience, and culture fit. In 3 days, interview candidates with track records at companies like:

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Hire LatAm's Top 1% IT Support Specialists in 21 Days

Join 950+ fast-growing US companies building high-performing teams with top LatAm talent—while cutting hiring costs by up to 69%. Hire smarter. Start your search today.

LatAm IT Support Specialist Salaries and Skills by Experience Level

Make the right hire with transparent salary data and clear skill benchmarks for junior, mid-level, and senior remote IT Support Specialists in Latin America.

Jr. IT Support Specialist

  • Assist in diagnosing and resolving technical hardware and software issues
  • Provide basic support to end-users via phone, email, or in-person interactions
  • Install and configure computer systems and applications
  • Document technical issues and solutions for future reference
  • Maintain inventory of IT equipment and software licenses

IT Support Specialist

  • Diagnose and resolve technical hardware and software issues for end-users
  • Provide support to end-users via phone, email, or in-person interactions
  • Install, configure, and maintain computer systems and applications
  • Document technical issues and solutions for future reference
  • Maintain inventory of IT equipment and software licenses
  • Assist in network administration tasks and ensure security protocols are followed

Sr. IT Support Specialist

  • Oversee the diagnosis and resolution of complex technical hardware and software issues
  • Provide advanced support to end-users and mentor junior IT staff
  • Lead the installation, configuration, and maintenance of computer systems and applications
  • Develop and maintain documentation of technical issues and solutions
  • Manage inventory of IT equipment and software licenses
  • Assist in network administration tasks and ensure security protocols are followed
  • Evaluate and recommend new technologies to improve IT infrastructure

See a few of our 160k+ pre-vetted candidates

Rafael E.
Rafael E.

Help Desk

Colombia

Seniority

Senior / C-Level

Skills & Tools

NetScaler
SAP
Help Desk
Kiara D.
Kiara D.

Bilingual Customer Support Specialist

Argentina

Seniority

Mid Level

Skills & Tools

Softphone
CIM Software
Ticket Management Software
Email Management
Customer Satisfaction
Bruno D.
Bruno D.

Customer Success Manager

Chile

Seniority

Associate

Skills & Tools

Customer Success Manager
Milagros D.
Milagros D.

Bilingual Customer Support Representative

Chile

Seniority

Entry Level

Skills & Tools

Softphone
CIM Software
Email Management
Issue Resolution
Customer Satisfaction
Ricardo A
Ricardo A

Customer Support Representative

Honduras

Seniority

Mid Level

Skills & Tools

Customer Support
Customer Facing Role
Fast Typing
Client Satisfaction
Luisa R.
Luisa R.

Help Desk

Mexico

Seniority

Entry Level

Skills & Tools

Refinitiv
Development
Monitoring Applications
First Instance IT support
Help Desk
Ana F.
Ana F.

Customer Support Lead

Uruguay

Seniority

Senior / C-Level

Skills & Tools

Softphone
CIM Software
Ticket Management Software
Cust. Support Rep
Jaime R
Jaime R

Customer Support Specialist

Colombia

Seniority

Mid Level

Skills & Tools

Customer Relationship Management
Effective Communication
Client Satisfaction
Cust. Support Rep
Mateus N
Mateus N

Customer Success Agent

Brazil

Seniority

Mid Level

Skills & Tools

Customer Service
Team Management
Customer Facing Role
Cust. Support Rep
Slack
Juan G.
Juan G.

VP of Customer Support

Mexico

Seniority

VP

Skills & Tools

CIM Software
Ticket Management Software
Performance Management
Cust. Support Rep

Why Hire LatAm IT Support Specialists with Near?

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Faster Hiring

Interview 3+ candidates in 3 days. Pre-vetted for skill, experience, and culture fit. Get end-to-end support to make the right hire fast.

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Risk-Free Hiring

Pay nothing upfront. Hire only if you’re happy. Plus, every hire is backed by our 180-day free replacement policy.

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Build Real Teams

Every hire is a full-time teammate. Embedded in your team, aligned with your goals, and committed long-term.

500+
Software Engineers placed
22
Days average time to hire
Clients Love Us
High Performer
High Performer

Get Top Operations & Admin Talent and Save up to 69% in Overhead Costs

Jr. IT Support Specialist

US Salary:

$47k — $77k

LatAm Salary:

$18k — $24k

Save up to
69%

IT Support Specialist

US Salary:

$77k — $82.5k

LatAm Salary:

$24k — $30k

Save up to
69%

Sr. IT Support Specialist

US Salary:

$82.5k — $88.9k

LatAm Salary:

$30k — $42k

Save up to
64%

How Near's Proven Hiring Process Works

1. Discovery session

Share your hiring goals and we’ll guide you on roles, markets, and comp. Then align on how to hire and what to offer.

2. Kick-off call

Meet your recruiter to finalize the role and build your hiring plan. We’ll align on profile, process, and timeline.

3. Interviews and hiring

Review 3+ top candidates in under 5 days. Interview, choose your hire, and we’ll handle the rest.

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THE RIGHT HIRE IN 3 WEEKS

After You Hire

Onboard, pay, retain

We support onboarding, payroll, and compliance, so your new hire integrates fast and sticks long term.

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Ongoing support & team expansion

Keep hiring with the same speed and quality whenever you need. Your recruiter stays close to support future hires, backfills, or scaling your team.

Interview for Free
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Zero-risk hiring. If you don't make a hire, you don't pay anything.

What Leading Enterprises Say About Near

Kathy Patterson

Kathy Patterson

Operations Manager

California Consumer Attorneys

"

Near has allowed us to nearly double our caseload without doubling our in-office staff. I have made 9 great hires through Near in just a few short months.

"
Sumner Vanderhoof

Sumner Vanderhoof

Co-founder / CEO

Propensity

"

Near was a game-changer for our business hiring strategy. We reduced our burn rate and quadrupled our team skill level with marketing talent from LatAm.

"
John Kennedy

John Kennedy

Founder / CEO

Mesa Cloud

"

We were determined to work with global talent in our local time zone, and Near helped us find great Latin American talent that has brought significant value to our team.

"
Segdrick Byrd

Segdrick Byrd

VP of Client Services

ORBA Cloud CFO

"

Near helped ensure we were selecting the right people for our team. The ability to interview multiple candidates and watch video recordings of the interviews before making a decision was a very strong point for Near.

"
Conor Chamness

Conor Chamness

Head of M&A

Dura Software

"

Near was a low-risk, high ROI way to source finance talent. In under two weeks, we hired a Corporate Development Analyst with an MBA and managed to hit our acquisition goal for the year.

"
Jake Breuner

Jake Breuner

VP of Sales

AvantStay - Real Estate

"

After building my team with Near, I wouldn't hire an SDR stateside anymore.

"
Bryan Harris

Bryan Harris

Director

LifeSource Water Systems

"

Near was a great extension of our internal recruiting team—efficient, communicative, and delivered top-tier candidates quickly.

"
Sydney Archer

Sydney Archer

VP of Business Ops

Digital Wildcatters (Oil & Gas Startup)

"

We had a seamless and impressive experience with Near. Their team was helpful and thorough, ensuring we received the most qualified talent for the position we were looking for. We filled the role within 2 weeks! We will be using Near for all of our remote hiring needs.

"
Emily Hauber

Emily Hauber

Director of Communications

CITY | Clean and Simple

"

When we send a job to Near, it takes them about 2 weeks to find candidates and maybe another 2 weeks before the employee starts. They helped us find 2 candidates that took months to fill in the US, and they were GREAT hires.

"
Seema Chacko

Seema Chacko

CFO

CyberFortress

"

We hired 20 team members who share our core values: great attitude and desire to learn, resourcefulness, and adaptability. Near’s team was very responsive, and their easy-going communication fostered a seamless hiring process.

"

Frequently Asked
Questions

Still have questions? Chat with us

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